Contact the APENFT Asia Team

How to reach us

Email is the only official way to contact APENFT Asia:

contact@apenft.asia

We do not run phone lines, live chat, Telegram groups or WhatsApp support. If someone claims to represent us on any of those channels, they are not part of our team.

What we can help with

We are a small editorial team, so we focus on messages that improve the site for everyone:

• Corrections. A wrong figure, an outdated fact, a broken link or a translation that reads badly. Please include the page address and, if possible, a source we can check.
• Scam reports. Fake AINFT “swap” or “migration” sites, phishing airdrop pages, lookalike domains or fake support accounts. These help us keep our safety guide up to date.
• Questions about our guides. If a step in a guide such as how to buy APENFT or how to sell APENFT is unclear, tell us where you got stuck.
• Tool feedback. Problems with the price widget, the fee calculator or the TRON explorer, including your browser and device.
• Editorial and media enquiries. General questions about our methodology, which is described on the about page.

What we cannot do

To set expectations clearly:

• We cannot give personal financial or investment advice, including whether to buy, sell or hold NFT or any other token.
• We cannot access, freeze or recover funds. We have no control over any wallet, exchange account or smart contract.
• We are not AINFT support. For product or account issues, use the official channels linked from ainft.com or contact your exchange or wallet provider directly.
• We do not accept requests to publish paid “news” presented as independent coverage.

What to include in your email

A clear message is easier for us to check and act on. Please include:

1. The page address (URL) your message is about.
2. What you think is wrong or unclear, in a sentence or two.
3. A link to a source, such as Tronscan, an official announcement or an exchange notice, if you are reporting a factual error.
4. For tool issues, your browser, device and what you entered.

Never include your recovery phrase, private keys, passwords, ID documents or full account details. We do not need them, and you should never share them with anyone.

How we reply

We read every message and reply when we can. We cannot promise to answer every message individually, but valid corrections are added to the relevant page.

Beware of impersonators

Scammers often pose as support staff for crypto projects and the websites that cover them. Remember:

• APENFT Asia never messages you first on social media, Telegram or email.
• We never ask for payment, crypto transfers, wallet connections or “verification fees”.
• We never run airdrops or giveaways. The official APENFT airdrop program ended in June 2023, as explained in our airdrop guide.

If you receive a message like that using our name, do not reply. Forward it to contact@apenft.asia so we can warn other readers.